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Buildings Insurance

From: Laura Hughes
Date: 05 Sep 2002
Time: 17:07:27
Remote Name: 217.230.83.146

Comments

My property has been let for a year to a wonderful tenant. Unfortunately just before he moved in we damaged the bath during refurbishments. We immediately put a claim in through the Freeholders agents who hold the buildings insurance for the property and informed our Letting agents to oversee the repair and claim. The quote for replacement of the bath was nearly £400 so the claim is important (it's almost a month's rent on the property).

One year later and with the property back on the market, nothing has been done. Our lovely tenant didn't complain once but now it is a huge negative against the property.

We live abroad and we rely on our letting agents (Jon Rosi Management in Reading) but have severe concerns about the chances of a relet at the moment. What action is available for both my letting agent and us to 'encourage' the freeholders agents to process the claim?

Any advice?

Last changed: February 28, 2003