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The
Landlord's Charter has been designed to ensure that landlords
are recognised by tenants as professional and able to uphold
their promises.
Tenants
are able to log onto our website to check as to whether the
landlord is registered with us or not. Registered
Landlords Tenants will know a landlord has signed up
to the charter because the landlord will be able to display
our unique window sticker in the property and on their adverts.
Then the tenant sees this symbol, they can check our list
of registered landlords and see whether or not the landlord
is still eligible to show the sign.
Should the tenant have a complaint against the landlord then they can e-mail
the details to us abd we can investigate the claim. This gives the tenant a greater
sense of security as well as ensuring that all our landlords continue to act
in a professional manner. Should the complaint be upheld then the landlord will
be deleted from our list of registered landlords and whilst they may continue
to use the symbol, the tenants will notice that they are no longer registered
with us and should therefore avoid using the landlord's property.
However, in order to become a registered landlord, you will need to receive our
Landlord's Guide. This costs just £10.00 and can be ordered by clicking here.
The fee of £10.00 is payable annually, but you only need to receive one Landlord's
Guide to comply with our rules. If you click the button below "Buy Now", we will
receive an email confirming that your payment has gone through, where upon we
will email the guide to you with the required password. The Guide is protected
and can not be copied. Alternatively you can send a cheque made payable to Bonner
Search Ltd for £10.00 to 1 Shaa Road, London W3 7LN - please allow one week for
the cheque to clear before we will email the guide to you. If you require a paper
version there will be an added charge of £3.00 to cover postage and handling
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